Telecom operator · Manacor, Mallorca

Voice and data for Mallorca, with a technician ten minutes away.

VOIPMINIC is a Mallorca-based operator. Since 2012 we have designed, installed and maintained the IP telephony, fibre, rural internet and networks of businesses, public bodies, schools, hotels and homes across the island, with our own support team in Manacor.

Own FTTH fibre network Rural WiMax network Cloud IP PBX
ESPANIXinternet exchange · Madrid Tier-1 transitCogent · Hurricane Electric INTERXION DC · MADRIDAS204858 · own IP addressing Madrid – Mallorca link MANACOR · NOCRonda Felanitx 73 · Asterisk · Atentium · Traccar Portocolom · S'HortaOwn FTTH 1000/1000 Fincas across Mallorca5 GHz WiMax radio 5G mobileIforavila Business · Public sectorVoIP · VPN · GPS +170,000 calls · +250 TB · +4 M GPS positions a month
Fibre WiMax radio · 5G mobile VoIP · VPN · GPS
2012
Year founded in Manacor
+5.300
Clients on our books
+2.400
Active services under contract
+20
Public contracts awarded in recent years
What we do

All your company's communications from one provider, with one number to call.

We are the operator, the installer and the maintainer. We design the solution, run the cable or fit the antenna, set up the phone system and are still there when something goes wrong.

IP telephony

  • CloudPBX virtual phone system from €12/month with 3 extensions and a new or ported number
  • No limit on simultaneous calls; additional extension €2/month, additional number €5/month
  • SIP trunks with unlimited channels, as many as each customer needs; Balearic geographic and international numbering
  • Conversational AI agent that answers, identifies the caller and opens tickets from Atentium; managed call centre for other companies
  • Sales and installation of IP telephony equipment as an Avanzada 7 partner for over a decade: Yealink, Grandstream, Sangoma, DECT, headsets and ATAs

Send us your latest bill and we'll prepare a savings report.

Internet and connectivity

  • Our own symmetric FTTH fibre at 300, 600 and 1000 Mb from €24.99/month in Portocolom and S'Horta, with free activation and installation; indirect fibre across the rest of the Balearic Islands
  • Rural internet over WiMax radio for fincas across Mallorca: guaranteed real-world speeds, installation included and a seasonal pause for holiday lets
  • Redundant, high-availability internet connections independent of any carrier: BGP and iBGP with our own addressing, automatic failover without changing IP
  • Fixed IP, port forwarding and WireGuard or IP-IP tunnels between sites
  • Dedicated circuits and multi-site office management
  • Own network with autonomous system AS204858, equipment at the Interxion data centre (Madrid) and a direct connection to the ESPANIX internet exchange

Our own fibre network in Portocolom and S'Horta. Listed in the CNMC Register of Operators since 2012, with ten authorised activities.

5G mobile

  • Iforavila plans with unlimited calls: 25 to 400 GB from €5.95/month, rollover data and number porting included
  • DualSIM service, extra data add-ons and fixed mobile IP
  • Bundle with fibre or WiMax on a single bill

No minimum term on mobile plans.

Networks and infrastructure

  • Campus and hotel Wi-Fi: managed UniFi and Omada networks, guest hotspot
  • Fibre laying, splicing and SC/APC drops; Ubiquiti radio links; MikroTik routers with BGP and failover
  • Cat.5e/6 structured cabling and sales of high-end switches and networking equipment
  • Server rack assembly, data-centre optimisation, UPS and protected power
  • Large-format LED screens: installation of the 4 × 3 m screen at Felanitx municipal sports hall

Networking experts: campus Wi-Fi rollouts in secondary schools, colleges and hotels with our own team.

Security and access control

  • Dahua IP video surveillance: dome, bullet and PTZ cameras and recorders
  • Anviz access control and time and attendance (fingerprint, card, keypad)
  • Modular IP video intercoms and electric locks
  • Presence detection and remote alerts

Cameras you can view from your phone.

Systems and cloud

  • Web hosting, domains and email; remote backups to meet ISO 27001 and data-protection regulations
  • Proxmox servers and Synology NAS: virtualisation, storage and high availability
  • GPS fleet tracking (Traccar) with app
  • Maintenance of POS terminals, hotspots and office equipment

Ticketed support tracked in Atentium.

Cybersecurity

  • Network access control: firewall, VLAN segmentation and per-user access
  • WireGuard and IPsec corporate VPNs between offices, building sites and home workers, with dual internet uplinks
  • Security audits: network inventory, switch and server review, report with action points
  • Anti-ransomware backups: immutable remote backup (S3) with versioning and restore tests, in line with ISO 27001 and GDPR

If your data gets encrypted, you restore from the backup. Without paying.

Support and maintenance

  • Monthly maintenance of your sites and network
  • On-site call-outs by our own technicians, in Manacor and across the island
  • Remote support, equipment configuration and every job logged by ticket
  • A single point of contact for issues with carriers and suppliers

Office hours Monday to Friday; support via WhatsApp.

Registered trademarks

Three brands, one company.

VOIPMINIC S.L.U. operates under three registered trademarks, each aimed at a different audience.

iforavilaRURAL INTERNET · FIBRE · MOBILE

The group's rural internet brand, with its own towers: WiMax radio access for fincas across Mallorca where the cable doesn't reach, own FTTH fibre since 2020 in Portocolom and S'Horta (300/600/1000 Mb from €24.99/month), indirect fibre across the rest of the Balearic Islands, 5G mobile from €5.95/month and an Office Pack for small businesses. Website in four languages and support via WhatsApp.

iforavila.com →
AtentiumTHE CRM THAT ALSO ADAPTS TO YOUR BUSINESS

Atentium is the CRM that also adapts to your business: a tool for you and your team, where everyone knows what they need to know and you know what has happened in your company every day. Developed in-house since 2014: clients and contracts, invoicing (≈1,200 invoices a month), tickets by topic (≈2,350 a year, 96% closed), calls transcribed and summarised by AI, integrated WhatsApp, supplier invoice inbox with duplicate detection, company profile and BOE/BORME alerts for each client, bulk notifications by network node, two-factor login and a client portal. Its MCP server, with over 60 tools, lets you operate it from AI assistants and is the brain behind our voice agents.

It integrates with Verifactu, with online employee clock-in and with transport delivery notes (decas).

Request client access →
TraccarFLEET TRACKING

GPS tracking service for vehicles and assets with a mobile app, route history and alerts. Designed for service, transport and machinery fleets.

Request a demo →
Artificial intelligence · 2026

AI applied to your company's processes, not to slide decks.

We applied it at home first: in 2026 Atentium transcribes and summarises every call, reads supplier invoices and can be operated from AI assistants through our own MCP server. Now we do the same with our clients' manual processes.

00 · VOICE AGENTS

Conversational AI agents for your phone system, with Atentium as the brain

An agent that picks up, recognises the caller by their number and knows who it's talking to: their history, their contracts and their open issues. It resolves what it can, filters out what isn't relevant, opens a ticket for the right technician with all the details and keeps the client informed of progress. It's already in production on our own support line and can be deployed on any Asterisk or CloudPBX phone system.

  • Caller identification by number and full client context in real time
  • Fault and open-ticket enquiries without going through an operator
  • Ticket creation and follow-up for technicians, with transcript and summary
  • Filtering of sales calls, spam and out-of-hours calls, with transfer to a person when needed
01 · PROCESSES

Audit and improvement of manual processes

We analyse how your company works (job sheets, delivery notes, orders, emails, spreadsheets), measure the time being lost and automate the repetitive parts with AI. We deliver a report with action points and then implement them.

02 · MCP

Custom MCP servers

We connect your ERP, CRM or database to AI assistants (Claude, ChatGPT) through MCP servers we program ourselves, with per-user permissions and a log of every action. Like the one we use to operate Atentium.

03 · INVOICES

Automatic invoice reading

A supplier inbox that extracts the data from each invoice, detects duplicates, assigns it to the supplier and leaves it ready for the accounts. No typing, with a check on anything the AI hasn't understood.

04 · CALLS

Call transcription and summaries

Every call to your phone system is transcribed, summarised and categorised (enquiry, fault, order), with the agreed actions, and linked to the client's record. The same thing we do with our own +800 support calls a month.

05 · ANTI-FRAUD

Anti-fraud monitoring

Continuous monitoring of the traffic on your phone system and lines (unusual destinations, times, volumes), of access and of billing, with immediate alerts and automatic blocking when needed.

06 · E-SIGNATURE AND HARDWARE

Electronic signatures, hardware and testing

Contracts, job sheets and delivery notes signed electronically from a mobile. Advanced hardware configuration (switches, firewalls, servers, phone systems) and load and recovery testing before anything goes into production.

07 · INCIDENTS AND LOGS

AI-assisted incident and log review

The AI reads the logs from your servers, firewalls, switches and phone systems, correlates events, finds the root cause of each incident and proposes the fix. Automatic daily review and forensic analysis when something goes wrong.

08 · REPORTS

Detailed client reports

With Atentium you'll know what has happened in your company every day. Each client receives clear, complete reports: calls answered and missed, tickets opened and closed, response times, network incidents, line usage and backup status. Generated by AI from Atentium's real data, with nothing dressed up.

09 · MANAGED CALL CENTRE

Call centre AI: we run the call centre for other companies

We operate the complete telephone customer service for companies that don't want to set one up: phone system, queues and schedules, AI agents for the first line and human operators in Manacor for whatever needs a person. Every call is recorded, transcribed, summarised and turned into a ticket in Atentium; the client sees in real time what has been dealt with, what is pending and how long each thing takes.

  • First line handled by AI 24 hours a day, with escalation to an operator during office hours
  • Scripts and knowledge tailored to each company: products, faults, opening hours, areas
  • Tickets, notifications and follow-up in Atentium, which can integrate with the client's ERP or CRM
  • Monthly reports: calls, response times, reasons, first-call resolution

Built on real data: our AI already works on +5,300 clients, +1,200 invoices a month, +800 support calls a month and +2,300 tickets a year in Atentium. We don't sell what we don't use.

History

Fourteen years building networks in Mallorca.

Joan Soler Galmés has been in IP telephony since he was 18: more than two decades with Asterisk, almost ten of them before founding VOIPMINIC in 2012 with a simple idea: to give the businesses and homes of the area the voice and data services the big operators weren't giving them. First prize in the Don Bosco National Award for Technological Innovation (20th edition), Digium-certified DCAP, speaker at two editions of VOIP2DAY, he taught the first Asterisk course in Mallorca (Sa Franquesa Nova), and VOIPMINIC was the first official Arduino and Sangoma distributor in the Balearic Islands, as well as a partner of Avanzada 7, Spain's leading IP telephony distributor, for over a decade. Today that means our own fibre, radio, VoIP and mobile.

2003

First steps in IP telephony

Joan Soler starts working with voice over IP and Asterisk phone systems at 18, when the technology was barely reaching businesses on the island. Nine years of experience before incorporating the company.

2007

First prize, Don Bosco National Award

With the project “Sistema Operativo 16F877”, entered from IES Na Camel·la in Manacor, Joan Soler wins first prize in the Telecommunications, Multimedia and IT category at the 20th edition of the Don Bosco National Award for Research and Technological Innovation.

Salesianos Zaragoza · Don Bosco Award, 20th edition (2006–2007)

2012

Incorporation of VOIPMINIC S.L. in Manacor

The company is incorporated in Manacor and entered in the Palma Companies Register on 11 April 2012, set up by Joan Soler Galmés, Digium Certified Asterisk Professional (DCAP), to provide VoIP and internet access to businesses and homes in the area. On 21 September 2012 it notifies its activity to the CNMC and is entered in the Register of Operators as a provider of internet access, data transmission and telephone service over data networks. The registered office moves to Felanitx in 2014 and returns to Manacor, at Ronda de Felanitx 73, in 2019.

BORME 23/04/2012 · CNMC Register of Operators (initial notification 21/09/2012)

2013

New management structure

Amendment of the articles of association and move to joint and several directors to support the growth of the business.

BORME 13/02/2013

2014

Wider corporate purpose, and Atentium is born

The articles of association add installations and maintenance, equipment sales and IT services, the basis of today's networks, security and systems catalogue. That same year Atentium is launched, the in-house management and support platform that is still in production.

BORME 30/10/2014

2017

Operator with its own network: AS204858, Interxion and ESPANIX

VOIPMINIC becomes a member of RIPE NCC and creates its own autonomous system (AS204858) with its own IP addressing. It installs its equipment at the Interxion data centre in Madrid and connects to the ESPANIX internet exchange, with redundant transit from Tier-1 carriers. All as an operator authorised by the CNMC since 2012.

RIPE NCC (AS created 20/12/2017) · PeeringDB · CNMC

2018

First public contracts awarded

Manacor's local administration entrusts VOIPMINIC with its first telecom supplies and services: seven contracts that year.

Public Sector Procurement Platform

2018

Mallorca's first LoRaWAN network

VOIPMINIC designs and deploys the island's first LoRaWAN network for sensors and IoT. The project is presented in Madrid at the 11th edition of VOIP2DAY with the talk “Loranet: una red LoRaWAN integrada con Asterisk y NodeJS” (15 November 2018).

voip2day.com · 2018 programme

2019

From Felanitx to Manacor: new head office at Ronda de Felanitx, 73

The company moves its registered office to Manacor, with a customer-facing office, equipment warehouse and the network's technical centre.

BORME 29/08/2019

2020

Fibre rollout begins

Iforavila starts laying its own FTTH network on the Felanitx coast. The company becomes a sole-shareholder company with Joan Soler as sole director.

BORME 28/08/2020 · Aquisgrán

2021

First Aquisgrán loan in the Balearic Islands

The expansion of the company's own fibre network on the Felanitx coast is financed with the first loan granted by the guarantee company Aquisgrán in the islands, backed by ISBA. It is presented publicly on 2 December 2021 with the Balearic Government's finance minister, Rosario Sánchez.

Aquisgrán · ISBA

2023

First open tender: comprehensive telecom service

Award by open procedure of the comprehensive telecommunications service (fixed lines, mobile, data and network equipment) for a public company in Manacor. Awarded on 3 October and formalised on 30 October 2023.

Public Sector Procurement Platform

2023

Mobile virtual network operator

The CNMC registers VOIPMINIC as a nationwide mobile virtual network operator (service provider) and as a closed user group voice telephony operator (16 August 2023). Iforavila's 5G mobile offer is born.

CNMC Register of Operators

2024–25

Fibre in Portocolom and S'Horta, 5G mobile

The FTTH network covers Portocolom and S'Horta at speeds of up to 1000/1000 Mb, and the offer is completed with 5G mobile plans. In March 2025 the CNMC registers VOIPMINIC's own networks: fibre network and wireless networks on shared and licensed spectrum. Over 2,400 active services under contract.

iforavila.com · Atentium · CNMC Register of Operators (13/03/2025)

2026

AI applied to business processes

VOIPMINIC brings artificial intelligence into its own operation and offers it as a service: automatic transcription and summaries of every support call, automatic reading of supplier invoices, its own MCP server to operate Atentium from AI assistants, anti-fraud monitoring, electronic signatures and audits of manual processes at client companies. In February the CNMC adds the authorisation for resale of fixed telephone service with direct access: ten registered activities in total.

Atentium · MCP server in production · CNMC Register of Operators (05/02/2026)

Public sector

An approved supplier to local government.

We regularly take part in public procurement, with more than twenty contracts awarded in recent years across minor contracts and open tenders: IP phone systems, networks, video surveillance and full telecom service for town councils, public companies, the Consorci de Transports de Mallorca and the 112 Emergency Service.

+20public contracts awarded in recent years (2018–2024), recorded on the Public Sector Procurement Platform
Bodies
Manacor Town Council · Consorci de Transports de Mallorca (CTM) · Balearic Islands 112 Emergency Service
Procedures
Minor contracts and open procedure
Projects
Comprehensive telecom service for a municipal public company (2023) · IP phone system for Palma's Estació Intermodal for the CTM · Technical work for the 112 service · Video surveillance, networks and Wi-Fi antennas in municipal buildings
CNMC authorisations
Internet access provider · Data transmission and network interconnection · Telephone service over data networks · Resale of nomadic voice service · Closed user group voice telephony · Mobile virtual network operator · Fibre network · Wireless networks (shared and licensed spectrum) · Resale of fixed telephony with direct access
NIF
B57754400
YearContracts awardedType
20187Minor contracts
20196Minor contracts
20203Minor contracts
20211Minor contract
20223Minor contracts
20231Open procedure · Comprehensive telecom service
20241Minor contract

Source: Public Sector Procurement Platform.

They trust us

Businesses and public bodies that have been with VOIPMINIC for years.

Construction firms with dozens of sites and offices, transport operators, schools, hotels, professional practices, public bodies and thousands of homes. One provider for voice, data, Wi-Fi, fleet, physical security and cybersecurity.

Education
Secondary schools and teaching cooperatives

Campus Wi-Fi rollouts for hundreds of simultaneous students, classroom networks, IP telephony and video surveillance in secondary schools and teaching cooperatives.

Hotels and hospitality
Chains, independent hotels and rural hotels

IP telephony for reception and rooms, guest Wi-Fi with hotspot, video surveillance and seasonal connectivity. For agroturismos and rural hotels with no coverage, we get there by radio link or our own fibre.

Construction and services
Construction firms with dozens of sites and offices

VPN network between offices and building sites, dedicated circuits, telephony, mobiles, fleet tracking, network audits and video surveillance.

Transport and vehicle hire
Coaches, taxis, car hire and driving schools

Business communications for operators with fleets of coaches, taxis and over a thousand hire vehicles, and for driving schools: tracking of the learner cars, telephony and classroom Wi-Fi.

Public transport
Balearic Government bodies

IP phone system for the island's main intermodal station and telephony for the offices of the body that manages public transport.

Emergency services
Public emergency services · Balearic Islands

Technical telecom work for the 112 Emergency Service.

Agricultural distribution
Delivery fleets · Mallorca

Fleet tracking with Traccar for over ten years: vehicle tracking, routes and alerts, alongside the company's communications.

Professional practices
Lawyers, architects, accountants and insurance brokers

Virtual phone system with call recording, home working with an extension on the mobile, VPN to the office, anti-ransomware backups and access control for client and project data.

Local government
Town councils and public companies

Comprehensive telecom service through public procurement: telephony, mobiles, data, networks, video surveillance and Wi-Fi in municipal buildings.

Residential customers
Iforavila · Portocolom, S'Horta, Felanitx, Manacor and fincas across Mallorca

Our own 1000/1000 fibre in Portocolom and S'Horta, rural internet over radio for country houses and fincas across Mallorca with no coverage, 5G mobile plans and in-person service at our Manacor office. Over 5,300 clients, most of them homes in the area.

Why VOIPMINIC

What a Mallorca-based operator can do that a big company can't.

01 · PROXIMITY

Our own technicians in Manacor

No subcontractors, no call centres. The person who answers you is the same one who installs and the one who repairs.

02 · OWN NETWORK

Our own fibre, radio and autonomous system

We run our FTTH and WiMax network with our own AS, our own IPs, a data centre presence at Interxion Madrid and a direct connection to ESPANIX, with ten CNMC authorisations: fibre, radio, internet, data, telephony and virtual mobile. When there's a fault, we fix it ourselves, without waiting for third parties.

03 · INTEGRATION

Voice, data, mobile and security together

One provider for the phone system, the connection, the mobiles, the cameras and the cabling. One bill and one person responsible.

04 · SECURITY

A protected network and backups that actually restore

Controlled access, VPN and immutable anti-ransomware backups. Every alert is logged in Atentium with an owner and follow-up.

+170.000
Calls handled a month, fixed and mobile
+250 TB
Data carried a month across fibre, radio and mobile
+4 M
Fleet GPS positions handled a month with Traccar
+800
Support calls answered a month, all logged in Atentium
Approximate, aggregate figures: monthly averages 2025–2026.
In the media

What has been published about VOIPMINIC.

Verified mentions in the press and specialist media: every link goes to the original publication.

02/12/2021 · Aquisgrán

Iforavila, rural internet in Mallorca

Aquisgrán tells the story of the brand and of the guarantee society's first loan in the Balearic Islands, backed by ISBA, to extend our own fibre network. Presented with the regional Finance Minister on 2 December 2021.

Read → aquisgran.es

2021 – 2025 · Felanitx

Iforavila sponsors CB Joan Capó Felanitx basketball

Since 2021 the Felanitx basketball club has competed as CB Joan Capó Iforavila in the Balearic leagues, and VOIPMINIC installed the 4 × 3 metre LED screen at Felanitx municipal sports hall. A commitment to local sport:

Setmanari Felanitx (2021) · Última Hora (2022) · Manacor Notícies (2025)

2007 · Salesianos Zaragoza

First National Don Bosco Prize for Technological Innovation

20th edition (2006–2007): Joan Soler Galmés, from IES Na Camel·la in Manacor, won first prize in telecommunications, multimedia and computing with the project "Sistema Operativo 16F877".

Read → premiodonbosco

Since 2024 · Balearic Mediterranean · Partnership

Iforavila works with Shark Med on the communications and geolocation of its BRUVs

Shark Med is a non-profit association founded in 2017 to study and protect the sharks of the western Mediterranean. It studies pelagic sharks with BRUVs, baited remote underwater cameras that drift in open water for weeks. Since Shark Med renewed its tracking system a couple of years ago, Iforavila has provided the mobile connectivity of the units (SIM routers fitted on the BRUVs themselves) and the GPS trackers that make it possible to recover them if they drift away. Iforavila is listed among the association's partners on sharkmed.org.

sharkmed.org · Shark Med 2020-22 project · Marilles Foundation: remote cameras and injured sharks · Shark Med partners

Frequently asked questions

What people ask us before signing up.

Straight answers about coverage, prices, public administration, Atentium and artificial intelligence. If your question is not here, call us.

Where does VOIPMINIC have coverage?

Our own fibre in Portocolom and S'Horta, indirect fibre across the rest of the Balearic Islands, rural WiMax radio internet for fincas and country houses all over Mallorca, and 5G mobile with national coverage. IP telephony, networking, systems, cybersecurity and AI services are provided to businesses and public bodies across the island from Manacor.

What makes VOIPMINIC different from a large operator?

We run our own network (fibre, radio and our own autonomous system AS204858 with presence at Interxion Madrid and ESPANIX), we have our own technicians in Manacor, and we are a single provider for voice, data, mobile, networks, security and AI. Every request is logged in Atentium with an owner and follow-up, and the person who answers is the same one who installs and repairs.

How much does the virtual PBX cost?

The CloudPBX phone system starts at €12/month with 3 extensions; each additional extension costs €2/month and each additional number €5/month, with no limit on simultaneous calls. SIP trunks come with unlimited channels, as many as each customer needs. Send us your latest bill and we will prepare a savings study.

Do you work with public administrations?

Yes. We are an approved supplier to local government, with more than twenty public contracts awarded between 2018 and 2024 (Manacor Town Council, Consorci de Transports de Mallorca, 112 Emergency Service), and an operator listed in the CNMC Register of Operators since 2012 with ten authorised activities.

What is Atentium?

Atentium is our own CRM, in production since 2014, which adapts to each company's activity: customers, contracts, invoicing, tickets, calls transcribed and summarised by AI, supplier invoice inbox, WhatsApp and a customer portal. It integrates with Verifactu, with online employee clock-in and with transport delivery notes (decas), and its MCP server lets you operate it from AI assistants.

What artificial-intelligence services do you offer businesses?

Conversational voice agents for the phone system that know the customer and open tickets, a managed call centre for other companies, audits and improvement of manual processes, custom MCP servers, automatic invoice reading, call transcription and summaries, anti-fraud monitoring, AI review of incidents and logs, electronic signature and detailed customer reports.

How can I contact VOIPMINIC?

By phone or WhatsApp on +34 971 57 49 69, by email, or at our office at Ronda de Felanitx 73, 07500 Manacor. Opening hours: Monday, Wednesday and Friday 8:00–18:30; Tuesday and Thursday 8:00–14:00 and 15:00–18:30. Outside those hours, Atentium is available 24/7/365: AI agent on the phone system, tickets and customer portal.

Contact

Call us, message us or drop by the office.

Tell us what you need: a new phone system, fibre at the finca, cameras in the warehouse or maintenance of the whole network. We'll prepare a no-obligation quote.

Company
VOIPMINIC S.L.U.
Address
Ronda de Felanitx, 73, ground floor
07500 Manacor · Balearic Islands
Phone
971 57 49 69
Email
info [at] voipminic [dot] com
NIF
B57754400
Informa score
17 / 20 · low risk (Informa D&B, 16/09/2026)
In-person support from our technicians Monday, Wednesday and Friday8:00 – 18:30 Tuesday and Thursday8:00 – 14:00 · 15:00 – 18:30 Saturday and SundayClosed Automated support with Atentium: AI agent, tickets and customer portal24/7/365